July 11, 2017
How would your customers describe their experience with your firm? Please take a moment and rate the Customer Experience (CX) that you believe you deliver: Better […]
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June 27, 2017
“Neurodiversity may be every bit as crucial for the human race as biodiversity is for life in general. Who can say what form of wiring will […]
June 14, 2017
We all want better sales results—so what’s the secret? It lies in the brain, and knowing how to guide our sales people out of their Critter […]
June 3, 2017
Is your onboarding optimal? Do new hires get powerfully connected to your tribe in record time? Thanks to the team at SilkRoad for a terrific template […]
May 26, 2017
People get into the wrong roles for a number of reasons. Perhaps there was a reorganization and the company didn’t want to lose them, so they […]
May 23, 2017
We all know that setting a strategy matters. It’s one of the first steps to steer your company to achieve its goals and fulfill its mission. […]
May 16, 2017
Got silos? How about sabotage? System dysfunctions like these are generally symptoms of low cultural alignment. The two founders of Company Z were at war. The […]
May 9, 2017
Are any of these phrases familiar to you? “You just don’t understand.” “How many times do I have to repeat myself?” “I can’t tell if you’re […]
May 3, 2017
What leadership and organizational behaviors would you like to change? I had the great good fortune in 2010 to spend a week with the Dalia Lama […]