July 11, 2017
How would your customers describe their experience with your firm? Please take a moment and rate the Customer Experience (CX) that you believe you deliver: Better […]
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October 10, 2013
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My friend Vala Afshar is one of the smartest at social media that I know. I sat down with him recently to find out his secrets. Here they […]
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September 16, 2013
September 16, 2013
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How are impressions formed? What motivates a person to buy? We used to think the act of buying was a fairly logical process. A product engaged […]
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