July 24, 2013
“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
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May 22, 2013
Most of us dislike confrontation. And having a frank discussion with an employee who has broken a commitment is no exception. One, it’s uncomfortable. Two, if […]
May 1, 2013
We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
January 21, 2013
Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012
In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]
November 5, 2012
When driven by fear, human beings generally go to one of three places: They get stuck. They solve problems that don’t exist. They focus on the […]
October 28, 2012
So there you are, when suddenly you hear that song that reminds you of that person. And you’re emotionally hijacked—just like that. Good or bad, the song interacts with […]
October 16, 2012
Why do great companies stop growing? Is it a sales or product issue? Does a key market dematerialize? Nope. It’s much simpler than that. Business leaders […]
September 13, 2012
Company Z, a financial services firm with nearly $100 million in annual revenue, was changing their business model. It was a big change—they were dumping one […]
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July 24, 2013
“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
May 22, 2013
Most of us dislike confrontation. And having a frank discussion with an employee who has broken a commitment is no exception. One, it’s uncomfortable. Two, if […]
May 1, 2013
We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
January 21, 2013
Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012
In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]
November 5, 2012
When driven by fear, human beings generally go to one of three places: They get stuck. They solve problems that don’t exist. They focus on the […]
October 28, 2012
So there you are, when suddenly you hear that song that reminds you of that person. And you’re emotionally hijacked—just like that. Good or bad, the song interacts with […]
October 16, 2012
Why do great companies stop growing? Is it a sales or product issue? Does a key market dematerialize? Nope. It’s much simpler than that. Business leaders […]
September 13, 2012
Company Z, a financial services firm with nearly $100 million in annual revenue, was changing their business model. It was a big change—they were dumping one […]