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May 6, 2014
Is your team trustworthy? Are you sure? And let’s look in the mirror for a moment–do they trust you? One key aspect of trust is accountability. […]
April 29, 2014
Susan came to us because her company was stuck at the $250 million revenue inflection point. Revenue had risen to $262 million but slid back down, then […]
April 19, 2014
“You need not remember the details of yesterday, last week, last month, or whose birthday it is. What is essential is that you remember who you […]
April 13, 2014
CareerBuilder recently released a survey saying that 21% of workers plan to change jobs this year. Wow—that’s the highest percentage since the recession, and a whopping 17% […]
March 20, 2014
The VP of Finance constantly interrupts and actively prevents others from speaking in meetings. He scoffs when they share ideas/make suggestions. A Managing Director at a […]
March 1, 2014
CMOs and CIOs are a dying breed. The role of the CMO as someone focused on brand stewardship or demand generation is rapidly evolving into something […]
February 6, 2014
Luke, the CEO of a thriving midwestern transportation company, was barely managing 63% growth per year. He couldn’t hire people fast enough, his team was on the verge […]
January 12, 2014
What if you could become smarter overnight? What if you could tap into more parts of your brain to increase innovation, creativity, emotional engagement, vision? What […]
December 12, 2013
Let’s talk about pleasure. And let’s bring it to the workplace, forging a connection between good feelings and your company. But first, let’s make your intellect […]
December 1, 2013
What if 20 more minutes of sleep could boost your work performance 2-3x? Would you get it? Everywhere I go people tell me they’re not getting […]
November 5, 2013
[Many people have asked me to blog my TEDx San Diego talk… it’s below.Here’s the video.] What if there was a Question you could ask, that […]
October 27, 2013
What would you do if 37% of your business evaporated overnight? Since mid-August, Regional banks and Mortgage originators have been facing a scary near-term prognosis. Scores […]
October 10, 2013
My friend Vala Afshar is one of the smartest at social media that I know. I sat down with him recently to find out his secrets. Here they […]
September 24, 2013
My favorite South Park episode is called “Gnomes.”[i] Here’s the gist of the story, as I remember it. Tweek’s underpants are being stolen. He has only one […]
September 16, 2013
How are impressions formed? What motivates a person to buy? We used to think the act of buying was a fairly logical process. A product engaged […]
September 1, 2013
Although it’s easy to blame it on Ballmer, it’s also inaccurate. Microsoft MSFT +4.2%’s trouble started long ago, when it began bleeding talent after the FTC debacle and the […]
August 22, 2013
Two founders of a mid-sized technology company were at war. The CEO was aggressive, the CTO often sabotaged the CEO, and the company was divided into […]
August 5, 2013
Sure, Detroit says it had to declare bankruptcy. But financial failure is often a series of communication mistakes—from leadership, from marketing, from sales, from manufacturing, from Board […]
July 24, 2013
“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
July 1, 2013
How many times have you tried to influence, enroll, engage someone in the past 2 weeks? How many times were you successful? Now more than ever […]
May 1, 2013
We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
March 22, 2013
Maslow was right. As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety, belonging and […]
March 11, 2013
A new survey by the American Management Association (AMA) suggests today’s leaders have little confidence that their employees have the skills to excel in a global […]
February 10, 2013
CEOs get sued entirely too often, and often they ask for it. Over dinner in San Francisco with one of my favorite securities law firms, Qian […]
January 21, 2013
Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012
In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]
November 5, 2012
When driven by fear, human beings generally go to one of three places: They get stuck. They solve problems that don’t exist. They focus on the […]
October 28, 2012
So there you are, when suddenly you hear that song that reminds you of that person. And you’re emotionally hijacked—just like that. Good or bad, the song interacts with […]