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June 5, 2014
The Economist recently held its annual conference for chief marketing officers — dubbed “The Big Rethink” — at New York’s TimeWarner Center. I couldn’t make it, but my friend Steve O’Keefeof SixEstate did. Thanks […]
May 20, 2014
I was thinking the other day of Jack Welsh’s philosophy that people fit into four categories of performance: Live the firm values and do produce: keep […]
May 6, 2014
Is your team trustworthy? Are you sure? And let’s look in the mirror for a moment–do they trust you? One key aspect of trust is accountability. […]
April 29, 2014
Susan came to us because her company was stuck at the $250 million revenue inflection point. Revenue had risen to $262 million but slid back down, then […]
April 19, 2014
“You need not remember the details of yesterday, last week, last month, or whose birthday it is. What is essential is that you remember who you […]
April 13, 2014
CareerBuilder recently released a survey saying that 21% of workers plan to change jobs this year. Wow—that’s the highest percentage since the recession, and a whopping 17% […]
March 20, 2014
The VP of Finance constantly interrupts and actively prevents others from speaking in meetings. He scoffs when they share ideas/make suggestions. A Managing Director at a […]
March 1, 2014
CMOs and CIOs are a dying breed. The role of the CMO as someone focused on brand stewardship or demand generation is rapidly evolving into something […]
February 6, 2014
Luke, the CEO of a thriving midwestern transportation company, was barely managing 63% growth per year. He couldn’t hire people fast enough, his team was on the verge […]
January 12, 2014
What if you could become smarter overnight? What if you could tap into more parts of your brain to increase innovation, creativity, emotional engagement, vision? What […]
December 12, 2013
Let’s talk about pleasure. And let’s bring it to the workplace, forging a connection between good feelings and your company. But first, let’s make your intellect […]
December 1, 2013
What if 20 more minutes of sleep could boost your work performance 2-3x? Would you get it? Everywhere I go people tell me they’re not getting […]
November 5, 2013
[Many people have asked me to blog my TEDx San Diego talk… it’s below.Here’s the video.] What if there was a Question you could ask, that […]
October 27, 2013
What would you do if 37% of your business evaporated overnight? Since mid-August, Regional banks and Mortgage originators have been facing a scary near-term prognosis. Scores […]
October 10, 2013
My friend Vala Afshar is one of the smartest at social media that I know. I sat down with him recently to find out his secrets. Here they […]
September 24, 2013
My favorite South Park episode is called “Gnomes.”[i] Here’s the gist of the story, as I remember it. Tweek’s underpants are being stolen. He has only one […]
September 16, 2013
How are impressions formed? What motivates a person to buy? We used to think the act of buying was a fairly logical process. A product engaged […]
September 1, 2013
Although it’s easy to blame it on Ballmer, it’s also inaccurate. Microsoft MSFT +4.2%’s trouble started long ago, when it began bleeding talent after the FTC debacle and the […]
August 22, 2013
Two founders of a mid-sized technology company were at war. The CEO was aggressive, the CTO often sabotaged the CEO, and the company was divided into […]
August 5, 2013
Poor communication often breaks trust. Break trust and loyalty is toast. Want to build connection, trust, loyalty with anyone? Last week we learned the first 3 ways […]
July 24, 2013
“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
July 1, 2013
How many times have you tried to influence, enroll, engage someone in the past 2 weeks? How many times were you successful? Now more than ever […]
May 22, 2013
Most of us dislike confrontation. And having a frank discussion with an employee who has broken a commitment is no exception. One, it’s uncomfortable. Two, if […]
May 1, 2013
We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
April 19, 2013
Happiness can indeed be bought. But there’s no storefront, no web site, no vendors or purchase orders required. And the wealth isn’t wired—but it is transferred. […]
March 22, 2013
Maslow was right. As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety, belonging and […]
March 11, 2013
A new survey by the American Management Association (AMA) suggests today’s leaders have little confidence that their employees have the skills to excel in a global […]
February 10, 2013
CEOs get sued entirely too often, and often they ask for it. Over dinner in San Francisco with one of my favorite securities law firms, Qian […]
January 21, 2013
Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012
In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]