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August 5, 2013
Sure, Detroit says it had to declare bankruptcy. But financial failure is often a series of communication mistakes—from leadership, from marketing, from sales, from manufacturing, from Board […]
July 24, 2013
“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
July 1, 2013
How many times have you tried to influence, enroll, engage someone in the past 2 weeks? How many times were you successful? Now more than ever […]
May 1, 2013
We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
March 22, 2013
Maslow was right. As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety, belonging and […]
March 11, 2013
A new survey by the American Management Association (AMA) suggests today’s leaders have little confidence that their employees have the skills to excel in a global […]
February 10, 2013
CEOs get sued entirely too often, and often they ask for it. Over dinner in San Francisco with one of my favorite securities law firms, Qian […]
January 21, 2013
Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012
In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]
November 5, 2012
When driven by fear, human beings generally go to one of three places: They get stuck. They solve problems that don’t exist. They focus on the […]
October 28, 2012
So there you are, when suddenly you hear that song that reminds you of that person. And you’re emotionally hijacked—just like that. Good or bad, the song interacts with […]
October 16, 2012
Why do great companies stop growing? Is it a sales or product issue? Does a key market dematerialize? Nope. It’s much simpler than that. Business leaders […]
September 13, 2012
Company Z, a financial services firm with nearly $100 million in annual revenue, was changing their business model. It was a big change—they were dumping one […]
August 21, 2012
Are you slaving away, building a business with no plan or process or path to one day cash out? If so, I think I know why: […]
August 13, 2012
There are about 350 new CEOs at the world’s largest public companies right now, with 102 new CEOs in North America alone. And Booz’s data shows […]
August 1, 2012
“Social enterprising and engineering give us the ability to innovate using many minds instantly, as opposed to using a few highly versed experts with unavoidable biases […]
June 26, 2012
As one of the fastest growing networking companies in high tech, Enterasys has produced 3 years of consecutive top-line year-over-year revenue growth, and a net promoter […]
May 28, 2012
What makes a company culture vibrant, high performing, sticky? 4 young CEOs know… and in 5 minutes you will too. Read on. You Don’t Need An MBA, […]
May 1, 2012
Do you like networking? Me neither. I often want to run screaming from cocktail parties. Yet I do like people–they are endlessly fascinating. And this, my […]
April 25, 2012
When we stop our thoughts, we stop the world. When we stop the world we experience peace and mental clarity. According to the research of Dr. Fred […]
April 23, 2012
Now that we’re starting to see signs of economic recovery, it’s key to assess where we’ve been, the mistakes we’ve made, and how to course-correct for […]
April 19, 2012
Why do so many businesses struggle with ramping up sales? It’s because they’re pitching, not educating. Seems obvious, right? Wrong. Comparing notes with one of my […]
April 16, 2012
George wants to double his company’s revenue this year. He’s been stating this goal for the past 3 years and still hasn’t achieved it. Why? Because […]
April 13, 2012
What keeps you up at night? If you’re like 98% of the CEOs I work with your answer will be accountability: how to get it and […]
April 10, 2012
How is your company’s communication? Is it tight and efficient and aimed at driving results or increasing connection? Or do team members talk a lot without […]
February 25, 2012
Image Credit: Justgq.com Somehow over the past few years it became OK to make promises and not keep them. The excuses? We’re too busy or we […]
February 15, 2012
Suzanne was a human resources manager at an east coast consumer packaged goods company. Why was she always exhausted? Let’s find out. We had Suzanne start […]