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August 5, 2013

The 7 Habits of Highly Effective Communicators, Part 2: Get Their Attention And Loyalty

Sure, Detroit says it had to declare bankruptcy. But financial failure is often a series of communication mistakes—from leadership, from marketing, from sales, from manufacturing, from Board […]
July 24, 2013

The 7 Habits of Highly Effective Communicators — Part 1: Creating Trust

“Your lips move but I can’t hear what you’re saying” –Pink Floyd When did you last see someone’s eyes glaze over when you were talking to […]
July 1, 2013

How To Influence Anyone, Any Time, Anywhere: 4 Subconscious Secrets

How many times have you tried to influence, enroll, engage someone in the past 2 weeks? How many times were you successful? Now more than ever […]
May 22, 2013

Do This When The Ball Gets Dropped–And Prevent Repeats

Most of us dislike confrontation. And having a frank discussion with an employee who has broken a commitment is no exception. One, it’s uncomfortable. Two, if […]
May 1, 2013

Do You Rule With Claws and Teeth? Try Leading With Engagement Instead

We all know that influencing by authority—by command & control—is out. Influencing by engaging and enrolling is in. Yet too many leaders still rule with claws […]
April 19, 2013

Yes You CAN Buy Happiness–And It’s Cheaper Than You Think

Happiness can indeed be bought. But there’s no storefront, no web site, no vendors or purchase orders required. And the wealth isn’t wired—but it is transferred. […]
March 22, 2013

The 3 Things All Humans Crave–And How To Motivate Anyone, Anytime, Anywhere

Maslow was right. As you probably know, once we have food and shelter, but before we can seek self-actualization—the Smart State—we must feel safety, belonging and […]
March 11, 2013

Rev Up Your Ho-Hum Employees: Use Neuroscience to Win the Talent War

A new survey by the American Management Association (AMA) suggests today’s leaders have little confidence that their employees have the skills to excel in a global […]
February 10, 2013

Top 4 Stupid Reasons CEOs Get Sued — Don’t Let These Happen To You

CEOs get sued entirely too often, and often they ask for it. Over dinner in San Francisco with one of my favorite securities law firms, Qian […]
January 21, 2013

Stop Reacting! Start Responding: How to Hack Your Brain Part 2

Can you shift your emotional state at will? Can you shift your team members’ too? Most of us can’t—when we get emotionally triggered we’re toast. Our […]
December 4, 2012

How To Hack Your Brain – Part I: Trumping Cultural Triggers

In my recent “Hijack” blog we explored how an individual gets triggered and how your brain blocks performance. Now let’s look at how entire cultures get […]
November 5, 2012

The New Social Leadership: Move From Fear To Freedom

When driven by fear, human beings generally go to one of three places: They get stuck. They solve problems that don’t exist. They focus on the […]
October 28, 2012

Hijack! How Your Brain Blocks Performance

So there you are, when suddenly you hear that song that reminds you of that person. And you’re emotionally hijacked—just like that. Good or bad, the song interacts with […]
October 16, 2012

The 3 Reasons Great Companies Stop Growing-And The Solution

Why do great companies stop growing? Is it a sales or product issue? Does a key market dematerialize? Nope. It’s much simpler than that. Business leaders […]
September 13, 2012

Why Resisting Change Isn’t A Bad Thing: The Social Change Adoption Path

Company Z, a financial services firm with nearly $100 million in annual revenue, was changing their business model. It was a big change—they were dumping one […]
August 21, 2012

Cash Out or Hold Out: Is It Time To Sell Your Company?

Are you slaving away, building a business with no plan or process or path to one day cash out? If so, I think I know why: […]
August 13, 2012

Sink or Swim: A New Leader’s Guide To the First 90 Days

There are about 350 new CEOs at the world’s largest public companies right now, with 102 new CEOs in North America alone. And Booz’s data shows […]
August 1, 2012

Innovate Or Become Irrelevant: 4 Ways to Use Social Enterprising to Drive Innovation

“Social enterprising and engineering give us the ability to innovate using many minds instantly, as opposed to using a few highly versed experts with unavoidable biases […]
June 26, 2012

If You Aren’t Social, You’ll Shrink: 10 Steps To Becoming a Social Business

As one of the fastest growing networking companies in high tech, Enterasys has produced 3 years of consecutive top-line year-over-year revenue growth, and a net promoter […]
June 11, 2012

Are There Ninjas in YOUR Boardroom? How To Prevent Being Blindsided

A ninja (忍者?) or shinobi (忍び?) was a covert agent or mercenary in feudal Japan who specialized in unorthodox warfare. –Source: Wikipedia Former HP CEO Leo Apotheker was ousted after 11 months in his role. […]
May 28, 2012

Secrets of Silicon Valley’s Coolest Cultures: How To Get And Keep Top Talent

What makes a company culture vibrant, high performing, sticky? 4 young CEOs know… and in 5 minutes you will too. Read on. You Don’t Need An MBA, […]
May 1, 2012

Network Better Than Bill Clinton: 6 Ways To Build Bonds Faster

Do you like networking? Me neither. I often want to run screaming from cocktail parties. Yet I do like people–they are endlessly fascinating. And this, my […]
April 25, 2012

Got Inner Peace? 5 Ways To Get It NOW

When we stop our thoughts, we stop the world. When we stop the world we experience peace and mental clarity. According to the research of Dr. Fred […]
April 23, 2012

The 4 Crucial Mistakes Companies Make During Downturns

Now that we’re starting to see signs of economic recovery, it’s key to assess where we’ve been, the mistakes we’ve made, and how to course-correct for […]
April 19, 2012

Double Your Sales And Trump Your Competitors In 3 Easy Steps

Why do so many businesses struggle with ramping up sales? It’s because they’re pitching, not educating. Seems obvious, right? Wrong. Comparing notes with one of my […]
April 16, 2012

Why We Self-Sabotage–Are You Doing It Too?

George wants to double his company’s revenue this year. He’s been stating this goal for the past 3 years and still hasn’t achieved it. Why? Because […]
April 13, 2012

Hold Your Team Accountable: Here’s How

What keeps you up at night? If you’re like 98% of the CEOs I work with your answer will be accountability: how to get it and […]
April 10, 2012

4 Steps to Fast, Effective Meetings

How is your company’s communication? Is it tight and efficient and aimed at driving results or increasing connection? Or do team members talk a lot without […]
February 25, 2012

MF Global, BP: The Low Accountability Epidemic And How To Avoid It

Image Credit: Justgq.com Somehow over the past few years it became OK to make promises and not keep them. The excuses? We’re too busy or we […]
February 15, 2012

How To See Into Your Biggest Blind Spot

Suzanne was a human resources manager at an east coast consumer packaged goods company. Why was she always exhausted? Let’s find out. We had Suzanne start […]