Here’s the thing about influence: it’s not about how may people you can tell what to do. It’s about how many people you can understand, empower, and motivate. So the key to developing influence is developing your ability to build rapport, or connect with anyone. And the key to developing rapport is flexibility of behavior and the desire to step into someone else’s world.

When we are influential we feel flexible and powerful, and our team feels that we’re capable and collaborative.