*As originally seen on Forbes.com

Have you noticed that life is moving at light speed and it’s only getting faster? Have you also noticed that people are more stressed out than ever? If you’re emotionally agile, you have not only noticed, you’re in a good position to not only survive, but to thrive.

Emotional Agility is, simply, essential. You need it to navigate turbulent times, you need it to keep your sense of humor, you need it to deal with the perpetual uncertainty of daily life. No matter what external situations you face, emotional agility is your superpower.

Emotional Agility is critical for happy cultures and engaged employees.

What Is Emotional Agility?

Daniel Goleman’s groundbreaking book Emotional Intelligence changed the way we think about human interaction and made it okay to acknowledge that humans are emotional beings, even at work. The concept of emotional intelligence is crucial for us all to understand because the lack of it causes the majority of human conflicts, including terminations, divorces, and even wars.

It’s not enough to simply know that emotional intelligence is important.  How do we shift our emotional state to achieve the outcomes we want, especially when we’re overwhelmed by constant change? We certainly know it’s not as simple as telling ourselves, “OK, let’s look at this in a positive light.” Nor is it useful to tell someone, “Stop feeling overwhelmed. It’s not helping anybody!” So what works? Here’s a scenario.

A Sales Director Without Emotional Agility

Suppose you’re a sales director, and a big client, one that accounts for 30 percent of your top-line revenue, stops working with you. Now you need to either replace that client or let go of some staff, maybe delay mission-critical initiatives, and explain the loss to the board. It feels bad, so it is bad. And you, as the sales director, may want to avoid feeling bad at all costs, whether that be via denial, avoidance, freezing up, or resolving to take your anger and frustration out on your team, all of which will likely create an environment of blame instead of collaboration. However, avoiding bad feelings comes at a cost too. An opportunity cost.

A Sales Director With Emotional Agility

A more emotionally agile sales director might still feel bad about losing a big client. It would be strange if she didn’t. But the more emotionally agile sales director will also have another feeling available to her, the feeling of inspiration that comes with the challenge. Thus, that sales director will behave differently. She will consider it an opportunity to speak to the lost client and clarify with specificity why that client left. Rather than using the negative feelings as a sign of failure, she’ll relate to those feelings as feedback and an impetus for growth. She might redirect her attention to incorporating the feedback from the lost client and mobilize the team to plug the holes in the company’s main service offering so that the rest of the client base won’t suffer the same consequences.

This agile maneuver can result in increased penetration per client and increased top-line revenue per client account. The difference that made the difference? The meaning that the sales director made and the feelings that were available to her as a result.

Which of the above examples sounds familiar? How can you increase emotional agility for yourself and for your team?

The Impact Of Emotional Agility In The Workplace

Research shows how critical emotional agility is for successful working environments.

Our infographic outlines how important emotional agility is in the workplace.

Research shows us that:

• Emotional intelligence and agility explain 58% of a leader’s job performance
• 90% of top performers are high in EQ
• Employees whose managers are open, approachable and emotionally agile are more engaged
• More engagement leads to lower turnover, higher operational efficiency and increased performance

Want To Increase Emotional Agility? Follow These Seven Steps

1. Release Resistance: to make room for more choice
2. Increase Rapport With Yourself: to build mental muscles and calm the mind
3. Make New Meaning: and choose the story you want to tell
4. Anchor The Outcome You Want: to make success inevitable for yourself and others
5. Enroll And Engage With Others: as you bring emotional agility to your tribe
6. Build Tribal Agility: to expand and keep change going
7. Expand Tribal Power: to help your tribe navigate any obstacle, thrive on feedback and redefine their personal best

In the coming weeks, I will be sharing tools, from the seven steps listed above, to show you how you and your team can become more emotionally agile. What will the benefits be to you when you’re more emotionally agile? Here’s what our executive coaching and workshop clients find:

Benefits You Will Reap

• 87-93% less time in Critter State (fight/flight/freeze)
• 94% increased confidence that you can handle anything
• 92% increased compassion for others
• 85% increased compassion for self

The Net-Net

• Emotional agility is critical at work and in life overall.
• There are seven proven steps to increase emotional agility.
• The tangible benefits that you and your organization will reap are profound.

How emotionally agile are you? Take our 3-minute assessment and find out.

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Featuring case studies and proven techniques, Power Your Tribe provides a set of powerful neuroscience-based tools to help managers identify emotions, release resistance, end isolation, focus on outcomes, and course-correct for continued success.

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