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Don't Get Sued Or Lose Great Staff: The Three Essential Employee/Employer Agreements
Don’t Get Sued Or Lose Great Staff: The Three Essential Employee/Employer Agreements
February 15, 2019
What Being Excluded Does To Your Brain
March 22, 2019

March 1 Is Employee Appreciation Day – Are You Ready?

March 1, 2019
Categories
  • Uncategorized
Tags
  • culture coaching
  • employee appreciation
  • executive coaching
March 1 Is Employee Appreciation Day - Are You Ready?

*As originally seen on Forbes.com

March 1 is Employee Appreciation Day.

And what better way to appreciate your employees than to show them you care?

Gift certificates, bonuses, parties are all great… but how do we create the experience of being appreciated that lasts after the gift certificate has been cashed in? After the bonus has been spent? After the party is over?

March 1 Is Employee Appreciation Day - Are You Ready?

How To Help People Deeply Care

First, we show people we care, and the table below will do just that. Next, we help others care.

How do we inspire people to want to accel, innovate, care, collaborate, contribute above and beyond the call of duty?

It’s emotional engagement

Taking it personally.

Wanting to make a difference.

Wanting to be part of something bigger than yourself.

And we can create it with one hormone and two neurotransmitters. We’ll get to that in a minute.

Watch a flock of starlings, a school of fish. They are “voting“ on direction at every moment.

The basis of nature is cooperation, collaboration, and democracy. It’s in our DNA.

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 Does your culture foster these qualities?

Emotional Engagement = 1 Hormone + 2 Neurotransmitters

You’ve heard me say before that the hormone oxytocin, and the neurotransmitters serotonin and dopamine are the recipe for emotional engagement. Now let’s talk about what happens emotionally when these are released in your system. Think of your brain as a garden. Oxytocin is the fertilizer for love and emotional connection. Seratonin is the fertilizer for feeling good. Dopamine is the fertilizer for learning and goal achievement.

Let’s map this to practical programs you can put in place right now at work, to benefit the brains of your tribe, to help them feel appreciated, to help you appreciate them more too.

Cultural Program Emotional Experience (Safety, Belonging, Mattering) What’s Released In Your Brain (This is The Tip Of The Iceberg—There’s A Lot More Happening Too!)
Appreciation Programs: High Fives, Rock Star/Employee of the Month Belonging, Mattering Serotonin, Dopamine
Effective Onboarding Programs: Start when the job is posted, continue for the first year at the organization Safety, Belonging, Mattering Oxytocin, Serotonin
Performance Motivation (NOT Performance Management!): Impact Descriptions, Individual Development Plans, Self-Evaluations for Performance Reviews Safety, Belonging, Mattering Dopamine
Feedback: Feedback Frames, 7 Step Feedback Frames Safety, Mattering Oxytocin, Serotonin, Dopamine
Diversity, Equity and Inclusion Programs Belonging, Mattering Oxytocin, Serotonin
Having a compelling Mission/Purpose, Vision and Values Belonging, Mattering Oxytocin, Serotonin
Rewards/Awards/Benefits: For Performance, Agility, Innovation, Service, etc. Mattering Dopamine
Employee Engagement Surveys Safety, Belonging, Mattering Oxytocin, Serotonin, Dopamine

What It Means To Be Human

As humans, we’re not as fast or as strong as animals like lions and tigers. We don’t have fangs and claws. But we do have compassion and collaboration—two forces that are tremendously potent in human nature. Think of a little baby. It depends utterly, completely on other humans in order to become human. We exist because we belong. We know we belong because we are cared for, feed, cleaned, nurtured. Likewise, at work, we need to know we fit in, we’re accepted, we’re part of the tribe. The above table will help you create this experience.

Also, it’s key to note that we feel one another’s pain. Our brains register pain when we see others suffering, thanks to mirror neurons. When this occurs we feel some of what the person in pain is feeling–we are hard-wired for a compassionate response to others–thanks to our amygdala and our insula. Separately, as we earn the trust of others our ventral striatum lights up to register the reward of connecting with, sharing with and helping others. This is how amazing it is to be human.

The Net-Net

  • Cultural programs can do 3 things very effectively: create essential emotional experiences of safety, belonging, mattering; cause helpful hormones and neurotransmitters to be released which make your team feel good; cause the experience of being appreciated to occur.
  • We need to be together, to collaborate, cooperate, have a voice. As a leader, it’s key to foster these qualities in your culture.
  • Following the links in the table above will help you create and implement potent brain-based programs to build appreciation into your workplace.

How much do you appreciate your team? How have you showed them?

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Christine Comaford
Christine Comaford

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