CareerBuilder released a survey a few years ago that stated that 21% of workers planned to change jobs in the course of the year. While some of your employees may be better served by a transition, you know that part of this percentage is going be comprised of your rock star employees. These are the people that you absolutely do not want to see leave your organization!
Let’s start with the honest truth: turnover rates will continue to remain a concern for employers as people’s ideas on work/life balance continue to shift and change.
So before we can talk about empowering (and retaining) your rock star employees, we have to take a moment to look at why some employees leave and others stay.
According to the CareerBuilder/Harris Interactive survey of 3,008 full-time workers, people will quit if they:
It’s not all gloom and doom, however. Eight in 10 workers (79%) had no intention of leaving their current jobs. Key contributors to this include fulfilling relationships with co-workers, work/life balance, and benefits. Here’s the break down, per CareerBuilder:
1. I like the people I work with: 54%
2. I have a good work/life balance : 50%
3. I have good benefits: 49%
4. I make a good salary: 43%
5. There still is a lot of uncertainty in the job market: 35%
6. I have a quick commute : 35%
7. I have a good boss who watches out for me: 32%
8. I feel valued and my accomplishments are recognized: 29%
Here are tips from our clients with the strongest employee retention and morale:
We all want to be part of something bigger, to stand for something worthy, to devote our precious time to more than the pursuit of the almighty buck. Make sure your mission, vision and values make people feel proud to be part of your tribe. If they don’t, click here to download our Leadership Kit and follow our quick tutorial to turn yours around.
Every year all the top HR firms do a survey of what sort of leadership people really want—a nice boss or a tough boss. And every year the results are the same: people want a firm, and fair boss—someone who is tough AND nice. Since this helps a worker know where they stand, how to succeed, and what is expected of them with clarity and transparency, it’s understandable why they consider this desirable.
There’s a fine line between autonomy and anarchy, and it’s called expectations. If we set clear performance expectations, and clear areas of ownership, people will make good decisions—and if they don’t they’ll figure this out fairly quickly. Before people make decisions ask them to consider: is this a win-win for both parties? Is it ethical? Does it honor our values? Then do it. Let people own their areas, and they’ll bring you great ideas and loyalty.
We all need to blow off steam at work, have contests and fun, lively competition, love what we do and love who we do it with. When your team speaks openly with one another and leadership, when we embrace our humanity, when we know the team has our back and we’re in this together, retention and morale are high. How human is your culture? When mistakes are made, do you clear them up together or have a blame fest?
People need to know what is going on, where we’re headed, why, when and what it’ll mean when we get there (and why we should care). Our most successful clients have us help them craft 1 day strategic plans every 6 months. We look 12 months out each time, and spend 1/3 of the time brainstorming/having visions, 1/3 sorting through options and making plans, 1/3 of the time on deliverables, timelines, who owns what. Then everyone can own their area (see #3 above) and feel powerful.
Choice in the workplace is greater now than ever before. This is good news: it means employers need to continually raise the bar to engage their employees, and it means we all need to forge a code of respect, honor, and commitment to one another.
The theme is collaboration: the employer has value, the employee has value, and together we’re deciding—like any relationship—to invest in one another to create something great.
If this topic interests you, you may enjoy my recent podcast episode, Propel Employee Engagement to Sky High Levels.