Christine Comaford’s Blog

Unconscious bias in the workplace

How To Work With Unconscious Bias In Your Organization

One of the key topics I’m asked about these days is unconscious bias training. More and more studies come in every day that show diverse and inclusive teams (more on what that means later) consistently outperform teams made up of people who are very similar to each other. So it’s time to bust unconscious biases […]

Salespeople Are Burning Out Faster Than Ever — Here’s Why

According to Glassdoor, professionals working in sales can make well into the six figures and are one of the most popular positions companies seek to fill. But retention tends to be low with the pressure to meet numbers, lack of adequate training and inevitable rejection. 71% of companies take 6 months or longer to onboard […]

Angry Customers? Don't Flip - Do This

Angry Customers? Don’t Flip — Do This

“Oh no, Mr. Jones is on line two again! What does he want now?” When our clients/customers complain we want to cringe. We want to hide. We want to defend ourselves. Critter State is a natural escape. After all we’re only human, and our ego and sense of well-being feels threatened. Heaven forbid we actually did […]

Five Fatal Mistakes That Halt High-Performance Leaders

Five Fatal Mistakes That Halt High-Performance Leaders

Companies rise and fall on leadership. Period. And there are five areas that top leaders tend to focus their attention. It’s no surprise that these same areas are where unsuccessful CEOs make fatal mistakes. These are the most fatal mistakes, because by the time the CEO, board or other executives can understand what has happened, […]

The Art Of Showing Up: How To Own Your Leadership Role And The Authority It Brings

Sue, CMO at a Midwest insurance company, receives a litany of excuses from her VP Marketing when deadlines are missed. And he continues to miss them. Dan, VP Sales at a Silicon Valley software company, runs ragged tracking the performance of his sales people and cajoling them into using the CRM. He often donates time […]

Great Leaders Discover Hidden Talent During Lunch Breaks: Now You Can Too

A terrific way to foster connection and safety, belonging, and mattering in your culture is for the CEO to have lunch with small groups of cross-functional employees on a regular basis. The spirit of this CEO Lunch program is to spend an hour with the CEO talking about everyone’s experiences at the company, helping everyone […]

5 Ways Great Leaders Make Work Meaningful For Employees

According to Harvard Business Review, “amazing bosses try to make work meaningful and enjoyable for employees. They’re most successful when they adhere to a few best practices.” I agree with these best practices and would like to take each one step further and offer a tool that will help you leverage each rule. Five “Rules” Best […]

Bullies, Borderline Bosses And Narcissists: How To Survive & Thrive

We’re hearing a lot about psychological safety, narcissism and subconscious bias in the workplace lately. But what’s beneath many of these challenges is BPD—Borderline Personality Disorder—a topic many tread lightly around. Why? Because unlike anxiety, depression, bipolar or other diagnoses, borderline isn’t easily treatable or curable. And very few people are actually diagnosed with this […]

Customer-Centric Marketing Is Emotional: 5 Steps To Understand Emotions In The Sales Process

        Sometimes I run across a tool that’s just too good not to share. This is one of them. I have taken hundreds of my clients and their teams through an exercise called the “Customer Journey.” It’s a powerful process and clearly illuminates what’s missing in sales and marketing messages. Thanks goes […]

Why Mindfulness And Meditation Matter In Leadership

        What stresses you out? We all have situations in which it is harder to maintain equilibrium than in others. Mine is: having to do too many administrative tasks that should be done by someone else. What’s yours? Proof That You Should Do Nothing We know we “shouldn’t” get freaked out and […]

Stasis Isn’t Sustainable: How One Powerful Tool Takes Leadership To A Whole New Level

        How do you need to grow as a leader? I don’t mean something vague such as, “I think I could listen better” but what really needs to happen for you to successfully lead your team? Do you know? Have you asked? Most likely you don’t actually know. Blind spots are so called […]

The Secret Behind Executive Presence

  *As Seen Originally On Forbes   Here’s the counter intuitive secret of developing more executive presence. Stop worrying about how you are perceived. Take the focus off yourself, your image and put it on what’s important in that moment. Focus. Increase your ability to listen, to really be with who you’re with (no matter […]

Surrounded By Toxicity At Work? Do This And Soar Above The Conflict

*As Seen Originally On Forbes “When you point your finger ‘cos your plan fell through, you got three more fingers pointing back at you…” -Dire Straits song “Solid Rock” What if every organizational problem was a leadership problem? That’s right, you know what’s coming. We’re not going to play the blame game. Not today, not […]

How Extraordinary Leaders Transform Self-Sabotage Into Success

*As Seen Originally On Forbes   What’s your poison? Most people have something they do that they wish they didn’t—and often we excuse ourselves by naming other things we are doing that are good. For example: “It’s okay that I’m having this donut, that was a tough client call, I did well, and I deserve […]

How To Handle Work Place Bullies

Bullies are scary, shocking, embarrassing and far too often tolerated in the workplace. Why? Because we don’t want to have to deal with them, we don’t want the attack, the conflict, the discomfort. So we either pretend they aren’t wreaking havoc or we grit our teeth and tolerate them. It’s time to stop. Here’s how! […]

The 4 Keys = Get Your Leadership GAME On

Get Your Leadership GAME On: Growth: How are you helping your team to aspire to greater knowledge and capabilities?Individual Development Plans, Leadership Lunches, Annual Learning Plans all help. Do you have them? Appreciation: How are helping your team to feel appreciated and valued? Do you use High 5s, Rock Star, Weekly Wins, Friday Toasts? If […]

The Evolution Of Employee Motivation Methods: Carrots, Sticks And Being Nice Aren’t Sustainable

We’ve all done it. We’ve sat everybody down and explained. And wonder of wonders, almost nobody understood or acted upon our very informative explanation. “Why don’t they just listen?” we ask ourselves. “Why are they still doing X when clearly we have to learn to Y if we’re going to succeed?” And on it goes. The fault […]

The Power Of Effective Delegation

  There is effective delegation, and there is “rubber band” delegation: when we delegate something and it snaps back to us. Here’s a 5-step process that my executive coaching clients find helps them to end rubber band delegation, and increase ownership and accountability. The result? Less burn out, better results and more energy. 1. What […]

How To Make Good Habits Easy And Bad Habits Hard

My friend is an Elementary School teacher specializing in Emotionally Disturbed kids and working on a campus dedicated to that population. She spends the first month of school teaching her students how to behave in the classroom: how to line up, how to greet her every morning (she asks them to look her in the […]

Why You Need An Accountability Partner?

An accountability partner is a friend or colleague that you’ll call weekly at a set time to report the status of the goals you set during the previous call. You’ll discuss any challenges you’re having and seek your partner’s input, and you’ll commit to additional goals to be achieved by your next call. Similarly, you’ll check […]

Want To Be Promoted? Cultivate These 4 Traits

What makes someone “high potential”? Can we predict rock stars at early stages of their careers? What key traits must be identified and cultivated to help stars (talent) achieve their full potential? According to Kevin Ochsner, a neuroscientist at Columbia University, it all comes down to the brain and how we’re wired, plus which traits […]

What Will Move The Needle For Your Business?

What Will Move The Needle? A Partner at an investment banking firm in the Midwest came to us with the following challenge. His firm was struggling with low accountability and poor communication. As a result, sales performance was crashing into the abyss—it was time to turn this situation around, and pronto. By setting corporate and departmental needle […]

The Number One Neuroscience Game-Changing Tool All Leaders Need For The New Year

Who do you work with that just drives you bonkers? Do you wish there was a way to wave a magic wand and instantly remove the immediate irritation, angst and frustration you associate with them? While I don’t have a magic wand, thanks to neuroscience, I do have a practical tool that you can start […]

The Secret To Surviving Your Holiday Office Party

It’s December and we know what that means… office holiday parties! Ugly holiday sweaters, gift exchanges, celebrating the end of the year and getting ready to start 2016 off on the right foot. While some look forward to this annual celebration, there are many of us that just dread the idea. The thought of putting […]

Get Rid Of Office Conflict For Good

Are stress, anger and conflict common themes in your organization? Are deadlines being missed, accountability consistently dropped and a lack of understanding and/or rapport prevalent? We have a new neuroscience-based tool for your toolbox that will help you gain new insights, develop the skill of stepping back, experiencing another’s map of reality and target specific behavior […]

Are You Outcome Focused?

As leaders shift from a problem to an outcome oriented focus & culture, something cool happens: we shift ourselves! Are You Outcome Focused?