Christine Comaford’s Blog

Borderline_Decoder

Bullies, Borderline Bosses And Narcissists: How To Survive & Thrive

We’re hearing a lot about psychological safety, narcissism and subconscious bias in the workplace lately. But what’s beneath many of these challenges is BPD—Borderline Personality Disorder—a topic many tread lightly around. Why? Because unlike anxiety, depression, bipolar or other diagnoses, borderline isn’t easily treatable or curable. And very few people are actually diagnosed with this […]

Customer-Centric Marketing Is Emotional: 5 Steps To Understand Emotions In The Sales Process

        Sometimes I run across a tool that’s just too good not to share. This is one of them. I have taken hundreds of my clients and their teams through an exercise called the “Customer Journey.” It’s a powerful process and clearly illuminates what’s missing in sales and marketing messages. Thanks goes […]

How To Handle Work Place Bullies

Bullies are scary, shocking, embarrassing and far too often tolerated in the workplace. Why? Because we don’t want to have to deal with them, we don’t want the attack, the conflict, the discomfort. So we either pretend they aren’t wreaking havoc or we grit our teeth and tolerate them. It’s time to stop. Here’s how! […]

The 4 Keys = Get Your Leadership GAME On

Get Your Leadership GAME On: Growth: How are you helping your team to aspire to greater knowledge and capabilities?Individual Development Plans, Leadership Lunches, Annual Learning Plans all help. Do you have them? Appreciation: How are helping your team to feel appreciated and valued? Do you use High 5s, Rock Star, Weekly Wins, Friday Toasts? If […]

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The Evolution Of Employee Motivation Methods: Carrots, Sticks And Being Nice Aren’t Sustainable

We’ve all done it. We’ve sat everybody down and explained. And wonder of wonders, almost nobody understood or acted upon our very informative explanation. “Why don’t they just listen?” we ask ourselves. “Why are they still doing X when clearly we have to learn to Y if we’re going to succeed?” And on it goes. The fault […]

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Want To Be Promoted? Cultivate These 4 Traits

What makes someone “high potential”? Can we predict rock stars at early stages of their careers? What key traits must be identified and cultivated to help stars (talent) achieve their full potential? According to Kevin Ochsner, a neuroscientist at Columbia University, it all comes down to the brain and how we’re wired, plus which traits […]

Move The Needle

What Will Move The Needle For Your Business?

What Will Move The Needle? A Partner at an investment banking firm in the Midwest came to us with the following challenge. His firm was struggling with low accountability and poor communication. As a result, sales performance was crashing into the abyss—it was time to turn this situation around, and pronto. By setting corporate and departmental needle […]

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Get Rid Of Office Conflict For Good

Are stress, anger and conflict common themes in your organization? Are deadlines being missed, accountability consistently dropped and a lack of understanding and/or rapport prevalent? We have a new neuroscience-based tool for your toolbox that will help you gain new insights, develop the skill of stepping back, experiencing another’s map of reality and target specific behavior […]

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Logical Levels Of Change

Logical Levels of Change is the process of getting from Stuck to Smart. It involves working six distinct logical levels of change. These levels were first identified by social scientist Gregory Bateson. I see them as concentric rings. The symptoms are the environment, behavior, and capability rings. The system are the beliefs, identity, and core/culture […]